Q&A-VDN-Check the cross-border shipping cost and upload it to VDN

New Customer Guide Q&A Terms of Service

Why did I pay for the shipping fee on my end. Does the customer still need to pay another fee?

2023-08-27

Why did I pay for the shipping fee on my end. Does the customer still need to pay another fee?Our company only charges the shipping fee from China to the destination, and the customs duties and handling fees at the destination are···
Why is the weight on the website different from what I sent?

2023-08-27

Why is the weight on the website different from what I sent?DHL UPS FEDEX and other international express delivery service providers and agents do not display volume weight or actual weight on the label.(Commonly known as w···
What are the restrictions on items posted on Lidi net?

2023-08-27

What are the restrictions on items posted on Lidi net?Prohibited itemsImitation and counterfeit itemsSpray containerAny liquidasbestosbutane lighter Medical wasteToxic substanc···
DHL International Express Cargo Clearance Issues

2023-08-27

DHL International Express Cargo Clearance IssuesIn international express delivery, delays in customs clearance and delivery are often caused by incorrect recipient information, branded items, inconsistent declared value, incomplet···
Why is DHL express always waiting for customs clearance

2023-08-27

Customs clearance and inspection, these issues need to be consulted with DHL company to avoid delays or even abandonment and return. Why is your DHL shipment always waiting for customs clearance? You need to figure it out more to avoid w···